1. *Order Processing*
– Orders are processed only after full payment is received.
– Once payment is confirmed, the order will be prepared for shipping within 1-3 business days.

2. *Shipping Partners*
– We use reliable shipping partners to ensure safe and timely delivery of your order.

3. *Delivery Timeline*
– Estimated delivery time varies based on the destination and courier service, typically ranging between 5-10 business days for domestic orders.
– For any unexpected delays due to unforeseen circumstances (e.g., weather, strikes, or courier issues), we will keep customers informed.

4. *Shipping Charges*
– Shipping charges, if applicable, will be mentioned at checkout before the payment is completed.

5. *Tracking Information*
– Once the order is shipped, a tracking ID will be shared with the customer to monitor the parcel’s progress.

6. *Delivery Issues*
– Customers are requested to provide accurate shipping addresses and contact details to ensure successful delivery.
–Cressa Naturals / Logemart is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

7. *Parcel Inspection*
– Upon delivery, customers are advised to inspect the parcel before accepting it.
– For online purchases, an unboxing video is mandatory to report any issues such as wrong or defective items.

By placing an order, customers agree to the terms outlined in our Shipping and Delivery Policy. For further inquiries, please contact us via the website.